What Marietta Homeowners Say About CleanRun Air Duct Cleaning Marietta
We don’t chase reviews. We earn them by doing what we said we’d do, at the price we wrote down, and showing the proof before we leave. In twelve years serving Marietta, we’ve learned that a homeowner who sees a 3-inch debris build-up at the first elbow on their own phone screen doesn’t need persuading. They need a crew that cleans it out and documents the difference. Here’s what that looks like from the other side of the register.
Recent Reviews
“We bought a ’74 ranch in East Cobb last spring. The inspector noted the ducts ‘looked fine.’ Tomas’s camera showed the main trunk lined with what I can only describe as compressed gray felt, an inch thick in spots. They ran negative-pressure extraction through every duct run, sealed two leaks at the plenum with mastic, and I had the photo record on my phone before the van pulled out. $340, written price, no add-ons. The HVAC isn’t cycling on and off every eight minutes anymore.”
Daniel M., East Cobb, Marietta
“I’m a mechanical engineer. I asked about the equipment. The crew showed me the Rotobrush unit, explained why they paired it with the Nikro negative-air machine for my setup, and didn’t treat my questions like an interrogation. They found a disconnected return in the crawl space that had been dumping conditioned air under the house since 2019. Photo before: cobwebs and a 4-inch gap. Photo after: sealed collar, taped joints. Haven Standard Clause 1 held up. Written price was $295. Final invoice was $295.”
Omar K., Indian Hills, Marietta
“Our daughter’s asthma flared every October. We’d replaced the filters, the UV light, the whole nine yards. CleanRun found the evaporator coil case was pulling unfiltered air through a gap in the return platform. They cleaned the coil with foaming cleaner, sealed the platform with metal tape, and ran a sanitizing treatment through the supply runs with an Abatement Technologies fogger. The photo record showed black mold staining on the coil before, clean aluminum after. She’s had two clear Octobers now. Worth every dollar of the $410, and I have the documentation if her pulmonologist ever asks.”
Marcus I., Powers Ferry Landing, Marietta
“I got a $89 coupon mailer from another company. They arrived, looked in one register, and told me it would be $1,200 for ‘sanitizing and deodorizing.’ I paid the trip fee and called CleanRun for the free second opinion. Tomas walked the system with me, found normal dust accumulation, no moisture issues, no rodent evidence. Wrote $185 for full duct cleaning with photo record. Done in two hours. The coupon company never showed me a single photo.”
Rohan S., Whitlock Heights, Marietta
“We renovated our kitchen in 2021 and the contractor sawed through a flex duct in the soffit without telling us. For two years the upstairs bedroom was stuffy and the energy bills climbed. CleanRun’s camera found the severed duct dumping air into the wall cavity. They repaired it with a new flex section, supported it properly, and sealed the plenum connection. Before photo: collapsed duct, insulation scattered. After: clean run, proper slope. The $285 repair was half what the HVAC company quoted just to diagnose.”
Daniel M., East Cobb, Marietta
“I manage a rental near Marietta Square. Tenant complained of a burning smell when the heat kicked on. CleanRun found the dryer vent was routed into the same chase as the furnace return, against code, with lint packed three feet back. They cleaned the dryer vent with a rotary brush, rerouted it to exterior wall termination, and documented the fire hazard for my insurance. The tenant’s clothes dry in one cycle now. I keep their number in my phone for every turnover.”
Omar K., Indian Hills, Marietta
“My wife has MCS, multiple chemical sensitivity. Most companies wanted to sell us a ‘premium’ botanical sanitizer we couldn’t verify. Tomas explained exactly what Guardsman product they use, sent me the SDS sheet before booking, and ran plain mechanical cleaning with HEPA containment first. We added the low-VOC sanitizing only after she tested a sample. The photo record showed the buildup at each register. No fragrance, no upsell, no surprises. $325 for a 2,400 square foot system.”
Marcus I., Powers Ferry Landing, Marietta
“I called six companies. Four wouldn’t give a number without ‘seeing the system.’ One quoted $129 over the phone and $890 when they arrived. CleanRun asked about square footage, number of returns, and whether we had flex or hard duct. Gave me a written range of $260-$340 depending on what the camera found. Actual was $295. The photo record showed a dead bird in the return boot from a missing screen. They disposed it, disinfected, and I have before-and-afters of that too. That’s the Haven Standard working.”
Rohan S., Whitlock Heights, Marietta
Why Customers Trust Us
Every review above points to the same thing: a homeowner who was burned by vague pricing or invisible work, and found something different. The 365-Day Done Right Promise isn’t a satisfaction survey. It’s a written guarantee on every job, Haven Standard Clause 5, that if the work isn’t right, we make it right. No manager approval. No runaround.
The Documented Photo Record, included on every visit since our first job in 2013, exists because we saw what this industry looked like from the customer’s side. A vacuum running in the basement doesn’t prove your ducts are clean. A timestamped photo of every run, delivered to your phone before we leave, does. You can look up our equipment brands yourself: Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, Guardsman. Trade-recognized names, not mystery machines.
Our technicians are background-checked, uniformed, and identified by name before arrival, under Haven Standard Clause 3: Verified Crews. The license number is published on this page, not buried in a footer where you’d never find it. And the price you get in writing before work starts is the price on the invoice after, Haven Standard Clause 1. No exceptions. No “call for a quote” because that phrase doesn’t exist in this brand.
If you’re comparing estimates, bring us any written quote. We’ll put our number next to it, free. Call (470) 516-9337 and a live person will answer, 24 hours a day.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Marietta, serving Marietta since 2013.