Frequently Asked Questions - Air Duct Cleaning in Marietta, GA
We've cleaned ductwork across Marietta, from historic homes near the Square to newer builds in East Cobb, since opening our local branch. These are the questions we actually hear on the phone, answered with the specifics that help you decide.
Pricing & Cost FAQs
Whole-system duct cleaning in Marietta typically runs $380-$680 for a single HVAC system in a home under 3,500 square feet. Two-system homes, which are common in Kennesaw and Sandy Springs, usually fall in the $620-$980 range. We quote one flat price per system before anyone starts, under Haven Standard Clause 1. That written scope covers all supply and return runs, the main trunk lines, and the plenum - no per-vent counting, no add-ons once we're on site. Call (470) 516-9337 for a written estimate tailored to your floor plan.
The low quotes are almost always bait-and-switch: a $79-$149 coupon that covers one or two registers with a shop vac, followed by upsells for "additional vents," "sanitizing," or "main line access." We've seen the invoices. Real duct cleaning requires a truck-mounted negative air machine, rotary brushes sized to your duct diameter, and 3-4 hours of labor for an average home. If the price doesn't match the scope, you're paying for a vacuum noise. We photograph every run before and after so you can verify what was actually done.
Dryer vent cleaning is quoted separately because not every homeowner needs it, and bundling it would force some customers to pay for a service they don't want. When we inspect your system, we'll show you the dryer vent buildup with a camera and quote it in writing if you want it added. Most Marietta homeowners with laundry rooms on an exterior wall see dryer vent cleaning in the $140-$220 range. You're free to decline it with no pressure.
Homes built before 1980, common around Marietta Square and the historic districts, sometimes have asbestos-wrapped ducts or original fiberboard trunk lines that require modified tooling. We inspect for this during our initial walkthrough and note any adjustment to scope or price in writing before work begins. No surprises, per Haven Standard Clause 5. We've worked on century-old Victorians and 1960s ranch houses alike, and we know what to look for.
You receive dated before-and-after photos of every run, plus particulate readings from a digital particle counter taken at the return grille. This documentation is standard on every job, not an upgrade. It's the core of what CleanRun means - a clean run is both the duct line we service and the condition we leave it in. If a company won't show you the inside of your ducts, you're buying a promise, not a service.
Service & Process FAQs
Our technician arrives in a branded van, verifies the written scope with you, and seals each register to create negative pressure throughout the system. We then access the main trunk lines, agitate debris with rotary brushes or compressed air whips sized to your ductwork, and extract it with a truck-mounted HEPA-filtered collector. The process takes 3-4 hours for a typical single-system home in Marietta. You receive photos, readings, and a completion report before we leave.
Most Marietta homes benefit from duct cleaning every 4-6 years. The pollen season here runs February through May, and our humidity supports mold growth in poorly sealed systems faster than drier climates. Homes with pets, recent renovations, or occupants with allergies may need service closer to every 3 years. We don't push annual cleanings - that's not honest for most systems. We'll inspect your ducts with a camera and tell you what we actually found.
It can, if the source of your symptoms is particulate buildup in the ductwork itself. We've found significant accumulations of pollen, pet dander, and construction debris in Marietta homes - particularly in newer subdivisions where drywall dust from build-out was never fully cleared. But duct cleaning won't fix allergies caused by outdoor air infiltration, carpet off-gassing, or HVAC filter neglect. We assess your system first and tell you honestly whether cleaning is likely to help or if the problem lies elsewhere.
No. Our equipment is loud - comparable to a running vacuum - but we work room by room and you can stay in unaffected areas. Some customers in East Cobb and Sandy Springs prefer to run errands during the service, which is fine. We text when we're on the way and again when we're done. If you have infants, pets sensitive to noise, or work-from-home calls, we can schedule around your constraints.
Clear a path to each register and the main HVAC unit, usually in a basement, attic, or utility closet. Move fragile items from mantels or shelves near registers - the vibration from our rotary tools can rattle loose objects. We don't need you to pre-clean or move furniture; we'll work around beds and couches. If your system is in a locked attic or crawl space, make sure we have access. That's it.
Brands & Parts FAQs
We run Nikro and Abatement Technologies negative air machines on our Marietta trucks, paired with rotary brush systems and compressed air tools sized from 4-inch flex duct up to 16-inch rigid trunk lines. These are the brands the restoration industry trusts for containment and filtration. Our HEPA collectors filter to 0.3 microns, which matters when you're agitating decades of settled debris. We maintain and calibrate this equipment on a schedule, and we can show you the filter condition before we start.
We do install whole-home air purifiers, primarily Honeywell and Aprilaire units that integrate with your existing ductwork. We don't sell UV lights - the evidence for residential UV effectiveness is mixed, and we won't recommend products we can't stand behind. If your goal is particulate reduction, a properly sized media filter (MERV 13 or higher) and sealed ductwork usually outperforms UV for less money. We'll show you the pressure-drop readings and let you decide.
Negative air cleaning means we attach a powerful vacuum to your duct system, typically at the air handler, and pull 2,000-4,000 cubic feet per minute of air through every run while we agitate debris at the register end. This extraction method prevents the dust we dislodge from escaping into your living space - the vacuum pulls it directly into a filtered collector. It's the standard specified by NADCA, the National Air Duct Cleaners Association, and it's the only method we use in Marietta homes.
Licensing & Insurance FAQs
Every professional working under our name in Marietta is required to hold the license and insurance the state of Georgia requires for HVAC and duct cleaning work. We carry general liability and workers' compensation coverage, and we provide certificate of insurance documentation on request. Haven Standard Clause 3 requires verified crews - licensed, insured, and background-checked. The local business is independently owned and operated, carrying its own credentials.
Our technicians train on the CleanRun protocol, which exceeds NADCA standards for residential cleaning, and they maintain any state-required HVAC credentials. We don't invent certification numbers or claim affiliations we can't document. What we can show you is the before-and-after photo record from thousands of local jobs, which is the certification that actually matters to your indoor air quality.
The Haven Standard is the five-clause promise that governs every CleanRun job: Clause 1, Have it in writing - flat price, written scope, written warranty before work starts; Clause 2, Arrive on schedule - a real window, a named tech, a text when they're on the way; Clause 3, Verified crews - licensed, insured, background-checked; Clause 4, Evidence on every job - photos and readings of what we actually found; Clause 5, No surprises - no door upsell, no scope creep, no "while we're in here." It's stamped on every estimate and backed by a terms page you can read before you call.
Emergency & Response FAQs
We schedule duct cleaning appointments during our operating hours: Monday through Friday 7:30 AM to 7:30 PM, Saturday and Sunday 8:30 AM to 7:00 PM. We're not an emergency service - duct cleaning is a planned maintenance job, not a crisis response. Most Marietta customers book 3-7 days out, though we sometimes have cancellations. Call (470) 516-9337 and our live coordinator will find the next available slot that works for your calendar.
Visible mold growth in ductwork requires assessment before cleaning. If we find active mold during inspection, we'll show you the photos and refer you to a certified mold remediator - we don't treat mold with chemical fogging, which is ineffective and potentially harmful. After remediation, we clean the ducts to remove spores and debris. This two-step approach protects your health and your warranty. We've worked with remediators across Cobb and Fulton counties and can coordinate timing if needed.
Yes. Our service area includes Smyrna, Kennesaw, Sandy Springs, Woodstock, Roswell, Atlanta, Holly Springs, Alpharetta, Douglasville, Milton, and Decatur. We know the duct configurations common in each market - the slab-on-grade ranches in Smyrna with attic air handlers, the two-story builds in Alpharetta with zoned systems, the historic homes in Decatur with modified original ductwork. Travel beyond our core radius may affect scheduling, but we don't charge mileage fees within the listed cities.
Warranty & Guarantees FAQs
Every CleanRun duct cleaning in Marietta carries a written warranty against workmanship defects, documented on your completion report. If we missed a run, damaged a register, or left debris behind, we return and correct it at no charge. Haven Standard Clause 1 puts this in writing before we start. The warranty covers our work, not future contamination - if you renovate, get a pet, or neglect filter changes, new debris will accumulate. We'll tell you how to maintain the system we left clean.
Review your before-and-after photos and particle counter readings with the technician before they leave. If something doesn't match the written scope, we fix it on the spot. If you discover an issue after we're gone, call (470) 516-9337 within the warranty period and we'll schedule a return visit. We don't offer vague "satisfaction guarantees" - we offer dated, photographed evidence of what was done, and a specific process for addressing discrepancies. That's the CleanRun difference.
Properly performed duct cleaning does not void HVAC manufacturer warranties. We use tools and methods that meet equipment manufacturer guidelines - no cutting into sealed plenums, no forced-air pressure that exceeds duct design limits. If your system is under warranty, we'll note the manufacturer (Carrier, Trane, Lennox, etc.) and verify our approach against their service bulletins. We document this care in your job record in case you ever need warranty service.
A thorough cleaning should leave your ducts clear for 4-6 years under normal conditions in Marietta. The longevity depends on your filter maintenance, whether pets shed in the home, and how well your ductwork is sealed - leaky return plenums in attics pull in hot, dusty air year-round. We check for these factors during service and note any maintenance that would extend your results. We don't sell maintenance plans; we tell you what to watch for.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Marietta, serving Marietta and surrounding communities since our local branch opened.
Still Have Questions?
We are happy to help. Call us - same-day and after-hours emergency service available.
(470) 516-9337